Exploring multi-human multi-robot collaboration in assembly processes: Challenges and opportunities in quality and manufacturing

Exploring multi-human multi-robot collaboration in assembly processes: Challenges and opportunities in quality and manufacturing

Matteo CAPPONI, Aurora Sofia DI MATTEO, Luca MASTROGIACOMO

Abstract. The recent evolution of robotic systems is pushing the manufacturing sector towards continuous adaptation, incorporating novel technologies. Industry 5.0 is shifting the attention from basic human-robot interactions, typically between a single human operator and a single robot, to more complex configurations of multi-human multi-robot (MH-MR) teams. These advanced systems, in which multiple human and robot agents collaborate on shared tasks, can offer significant advantages on flexibility, adaptability and productivity, while reducing operators’ workload. However, integrating these systems introduces new challenges: such as governing interactions within the team, means of communication and human behavior. Traditional models may no longer be adequate to capture the complexity of MH-MR teams. This paper aims to investigate the challenges and the open questions surrounding the adoption of MH-MR teams in manufacturing. A real case study in assembly is presented as an illustrative example to explore some of the key issues. This serves as a starting point for a broader discussion on how to effectively implement MH-MR teams in industrial contexts.

Keywords
Human Robot Collaboration, Safety and Well-Being, Man-Machine System, Multi-Human Multi-Robot Collaboration, Industry 5.0, Cognitive Workload

Published online 9/10/2025, 8 pages
Copyright © 2025 by the author(s)
Published under license by Materials Research Forum LLC., Millersville PA, USA

Citation: Matteo CAPPONI, Aurora Sofia DI MATTEO, Luca MASTROGIACOMO, Exploring multi-human multi-robot collaboration in assembly processes: Challenges and opportunities in quality and manufacturing, Materials Research Proceedings, Vol. 57, pp 410-417, 2025

DOI: https://doi.org/10.21741/9781644903735-48

The article was published as article 48 of the book Italian Manufacturing Association Conference

Content from this work may be used under the terms of the Creative Commons Attribution 3.0 license. Any further distribution of this work must maintain attribution to the author(s) and the title of the work, journal citation and DOI.

References
[1] Lu, Y., Zheng, H., Chand, S., Xia, W., Liu, Z., Xu, X., Wang, L., Qin, Z., Bao, J.: Outlook on human-centric manufacturing towards Industry 5.0. Journal of Manufacturing Systems. 62, 612–627 (2022). https://doi.org/10.1016/j.jmsy.2022.02.001
[2] Maddikunta, P.K.R., Pham, Q.-V., B, P., Deepa, N., Dev, K., Gadekallu, T.R., Ruby, R., Liyanage, M.: Industry 5.0: A survey on enabling technologies and potential applications. Journal of Industrial Information Integration. 26, 100257 (2022). https://doi.org/10.1016/j.jii.2021.100257
[3] Gervasi, R., Mastrogiacomo, L., Franceschini, F.: A conceptual framework to evaluate human-robot collaboration. Int J Adv Manuf Technol. 108, 841–865 (2020). https://doi.org/10.1007/s00170-020-05363-1
[4] Yuan, Z., Wang, R., Kim, T., Zhao, D., Obi, I., Min, B.-C.: Adaptive Task Allocation in Multi-Human Multi-Robot Teams under Team Heterogeneity and Dynamic Information Uncertainty, http://arxiv.org/abs/2409.13824, (2024)
[5] Mina, T., Kannan, S.S., Jo, W., Min, B.-C.: Adaptive Workload Allocation for Multi-Human Multi-Robot Teams for Independent and Homogeneous Tasks. IEEE Access. 8, 152697–152712 (2020). https://doi.org/10.1109/ACCESS.2020.3017659
[6] Capponi, M., Gervasi, R., Mastrogiacomo, L., Franceschini, F.: Assessing perceived assembly complexity in human-robot collaboration processes: a proposal based on Thurstone’s law of comparative judgement. International Journal of Production Research. 62, 5315–5335 (2024). https://doi.org/10.1080/00207543.2023.2291519
[7] Riedelbauch, D., Höllerich, N., Henrich, D.: Benchmarking Teamwork of Humans and Cobots—An Overview of Metrics, Strategies, and Tasks. IEEE Access. 11, 43648–43674 (2023). https://doi.org/10.1109/ACCESS.2023.3271602
[8] Natarajan, M., Seraj, E., Altundas, B., Paleja, R., Ye, S., Chen, L., Jensen, R., Chang, K.C., Gombolay, M.: Human-Robot Teaming: Grand Challenges. Curr Robot Rep. 4, 81–100 (2023). https://doi.org/10.1007/s43154-023-00103-1
[9] Dahiya, A., Aroyo, A.M., Dautenhahn, K., Smith, S.L.: A Survey of Multi-Agent Human-Robot Interaction Systems, http://arxiv.org/abs/2212.05286, (2022)
[10] Correia, F., Melo, F.S., Paiva, A.: When a Robot Is Your Teammate. Topics in Cognitive Science. 16, 527–553 (2024). https://doi.org/10.1111/tops.12634
[11] de Visser, E.J., Peeters, M.M.M., Jung, M.F., Kohn, S., Shaw, T.H., Pak, R., Neerincx, M.A.: Towards a Theory of Longitudinal Trust Calibration in Human–Robot Teams. Int J of Soc Robotics. 12, 459–478 (2020). https://doi.org/10.1007/s12369-019-00596-x
[12] Natarajan, M., Seraj, E., Altundas, B., Paleja, R., Ye, S., Chen, L., Jensen, R., Chang, K.C., Gombolay, M.: Human-Robot Teaming: Grand Challenges. Curr Robot Rep. 4, 81–100 (2023). https://doi.org/10.1007/s43154-023-00103-1
[13] Esterwood, C., Robert, L.P.: Human Robot Team Design. In: Proceedings of the 8th International Conference on Human-Agent Interaction. pp. 251–253. ACM, Virtual Event USA (2020)
[14] De Visser, E.J., Peeters, M.M.M., Jung, M.F., Kohn, S., Shaw, T.H., Pak, R., Neerincx, M.A.: Towards a Theory of Longitudinal Trust Calibration in Human–Robot Teams. Int J of Soc Robotics. 12, 459–478 (2020). https://doi.org/10.1007/s12369-019-00596-x
[15] Hoffman, G.: Evaluating Fluency in Human–Robot Collaboration. IEEE Trans. Human-Mach. Syst. 49, 209–218 (2019). https://doi.org/10.1109/THMS.2019.2904558
[16] Ma, L.M., Ijtsma, M., Feigh, K.M., Pritchett, A.R.: Metrics for Human-Robot Team Design: A Teamwork Perspective on Evaluation of Human-Robot Teams. J. Hum.-Robot Interact. 11, 1–36 (2022). https://doi.org/10.1145/3522581
[17] Hart, S.G., Staveland, L.E.: Development of NASA-TLX (Task Load Index): Results of Empirical and Theoretical Research. In: Hancock, P.A. and Meshkati, N. (eds.) Advances in Psychology. pp. 139–183. North-Holland (1988)
[18] Riedelbauch, D., Henrich, D.: Coordinating flexible human-robot teams by local world state observation. In: 2017 26th IEEE International Symposium on Robot and Human Interactive Communication (RO-MAN). pp. 1000–1005 (2017)
[19] Mina, T., Kannan, S.S., Jo, W., Min, B.-C.: Adaptive Workload Allocation for Multi-Human Multi-Robot Teams for Independent and Homogeneous Tasks. IEEE Access. 8, 152697–152712 (2020). https://doi.org/10.1109/ACCESS.2020.3017659
[20] Maurtua, I., Ibarguren, A., Kildal, J., Susperregi, L., Sierra, B.: Human–robot collaboration in industrial applications: Safety, interaction and trust. International Journal of Advanced Robotic Systems. 14, 1729881417716010 (2017). https://doi.org/10.1177/1729881417716010