Job Satisfaction in the Healthcare Sector
BSOUL-KOPOWSKA Magdalena
download PDFAbstract. The objective of this article is to present research regarding the level of job satisfaction of physicians employed in healthcare institutions in the Silesian Voivodeship. The basis for the analysis is a survey carried out between August and October 2022, with a sample of 184 medical workers. The study was carried out by means of a diagnostic survey, using a questionnaire technique. Random purposive sampling was used. Regular surveys will make it possible to improve the stability of employment in the healthcare sector and can provide a basis for corrective measures to be taken by managers of healthcare facilities in order to increase the sense of job satisfaction among doctors.
Keywords
Job Satisfaction, Satisfaction Determinants, Reasons for Job Dissatisfaction
Published online 9/1/2023, 6 pages
Copyright © 2023 by the author(s)
Published under license by Materials Research Forum LLC., Millersville PA, USA
Citation: BSOUL-KOPOWSKA Magdalena, Job Satisfaction in the Healthcare Sector, Materials Research Proceedings, Vol. 34, pp 447-452, 2023
DOI: https://doi.org/10.21741/9781644902691-51
The article was published as article 51 of the book Quality Production Improvement and System Safety
Content from this work may be used under the terms of the Creative Commons Attribution 3.0 license. Any further distribution of this work must maintain attribution to the author(s) and the title of the work, journal citation and DOI.
References
[1] J.F. Carey Jr., I.A. Berg, A.C. Van Dusen. Reliability of ratings of employee satisfaction based on written interview record, J. App. Psychol. 35 (1951) 252-255. https://doi.org/10.1037/h0063073
[2] D.S. Staples, C.A. Higgins. A Study of the Impact of Factor Importance Weightings on Job Satisfaction Measures, J. Bus. Psychol. 13 (1998) 211-232. https://doi.org/10.1023/a:1022907023046
[3] A. Brown, C. Forde, D. Spencer, A. Charlwood. Changes in HRM and job satisfaction, 1998–2004: Evidence from the Workplace Employment Relations Survey. Hum. Resour. Manag. J. 18 (2008) 237-256. https://doi.org/10.1111/j.1748-8583.2008.00069.x
[4] M. Juchnowicz. Management through Engagement. Concepts. Controversies. Applications. PWE, Warszawa, 2010. ISBN 978-83-208-1884-0
[5] A. Czerw, A. Borkowska. The Role of Optimism and Emotional Intelligence in Achieving Job Satisfaction : Implications for Employee Development Programs, Współczesne Zarządzanie 1 (2010) 69-82.
[6] D. P. Schulz, S. E. Schulz, Psychology and work today. Routledge, 2013. ISBN 978 1292021683
[7] D. J. Dwyer, D. C. Ganster. The Effects of Job Demands and Control on Employee Attendance and Satisfaction. J. Organ. Behav. 12 (1991) 595-608. https://doi.org/10.1002/job.4030120704
[8] L.A. Witt, M.N. Beokermen. Satisfaction with initial work assignment and organizational commitment. J. App. Soc. Psychol. 21 (1991) 1783-1792. https://doi.org/10.1111/j.1559-1816.1991.tb00504.x
[9] N. Malhotra, A. Mukherjee. The relative influence of organizational commitment and job satisfaction on service quality of customer-contact employees in banking call centres. J. Serv. Mark. 18 (2004) 162-174. https://doi.org/10.1108/08876040410536477
[10] R.J. Aldag, T.M. Stearns. Management. College Division, South-Western Pub. Co, Cincinnati, 1991. ISBN 978-053880562
[11] J.L. Heskett et al. Putting the service-profit chain to work. Harv. Bus. Rev. 72 (1994) 118-129.
[12] A. Furnham. Personality and intelligence at work. Exploring and explaining individual differences at work. Routledge, 2008. ISBN 978-1841695860
[13] A. Zalewska. Dwa światy. Emocjonalne i poznawcze oceny jakości życia i ich uwarunkowania u osób o wysokiej i niskiej reaktywności. Academica SWPS Publishing House, Warszawa, 2003. ISBN 978-8389281005
[14] B. Bojewska. Organisational Culture and the Enterprise’s Strategy. Handel Wewnętrzny 2005(4-5) (2005) 7-13.
[15] G. Gruszczyńska-Malec, M. Rutkowska. Od satysfakcji do motywacji. Personel i Zarządzanie 2005(10) (2005) 58-63.
[16] P.J.D. Drenth, Hk. Thierry, Ch.J. de Wolff. What is organizational psychology? in: Handbook of Work and Organizational Psychology, 2nd Ed. Vol. I, Hove Psychology Press, East Sussex, 1998, 1-9.
[17] Health policy: nearly 2/3 of doctors assess their professional work as good. [online]. 2023. [viewed: 2023-01-31]. Available from: https://politykazdrowotna.com/artykul/nil-blisko-23-lekarzy-dobrze-ocenia-swoja-prace-zawodowa/837191
[18] A. Andruszkiewicz. Behavioural types at work and impact on mental health of nurses, Nursing Problems 18(2) (2010) 91-96.
[19] A. Lubrańska. Psychologia pracy. Podstawowe pojęcia i zagadnienia, Difin Publishing House, Warszawa, 2008. ISBN 978-8380854345